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  1. Portmans NZ
  2. Returns & Exchanges

Returns & Exchanges

Policy

  • Change Of Mind Refund & Exchange Policy
  • Change of Mind Refund & Exchange Policy

Exchanges

  • What if I exchange for a cheaper item?
  • What if I exchange for a higher value item?
  • What if the item I want to exchange for is sold out?
  • Do I need to pay for my exchange?
  • How do I exchange an item?

Returns & Refunds

  • How can I get a refund on my Afterpay order?
  • How do I return an item?
  • Do you have extended returns for Christmas?
  • I've lost my invoice, where can I get a new one?
  • I've made a return, will you refund my delivery charge?
  • Can I return an item purchased in store to you?
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