We appreciate how frustrating and inconvenient this can be.
In the rare occurrence that you have received a faulty or damaged product, you are more than welcome to return these products to any Portmans store for an immediate exchange, refund or replacement.
Please have your invoice or order confirmation email to hand when visiting the store.
Finding your nearest Portmans store is very easy - simply head to the Our Stores page and view the complete store list or search for your closest store using your town, city or postcode or your current location.