In addition to your Statutory Rights, should you change your mind we will happily exchange or refund providing the following conditions have been met:
1. The items with original receipt are returned within 30 days of purchase.
2. Items must be in original condition as purchased with no personalisation and all labels/tickets attached. Garments must not have been worn.
No exchange or refund is available on any product that has been personalised, unless the product is faulty.
Christmas Returns Policy
For Christmas gift purchases made from the 17th of November 2022 right up until Christmas Eve, we are pleased to provide you with an extension on returns until Sunday 1st January 2023, or 30 days from the date of purchase (whichever is later) to exchange or return your items as long as all other return conditions are met.
Variation To Refund & Exchange Policy For Items Purchased With Afterpay.
An item purchased online using Afterpay as tender can be:
Refunded by posting it to our Online Store Returns/Exchange address or
Exchanged in store for product or a gift card. Gift cards will also be issued for any difference between the item exchanged and the amount originally paid.
We are unable to issue refunds in store where Afterpay was used as tender. All refunds and exchanges are subject to our refund and exchange policy having been met.